Guide

Getting started with HOSSPI

HOSSPI is a complete hospital management system for clinics, hospitals and hospital groups. It replaces the paper files, spreadsheets and disconnected tools that slow your staff down, and gives every department one shared, accurate view of each patient.

Sign in from any browser. Nothing to install to get started.

Open the app

Where it runs

Works on what your staff already carry

One account, the same records, whichever way your team signs in.

  • WebAny modern browser
  • AndroidPhones and tablets
  • iOSiPhone and iPad
  • DesktopWindows and macOS
  • LinuxNative desktop app

Coverage

What the system covers

Every area below is available today, working from one shared patient record.

Patient intake

Every way a patient reaches you, opening one shared record.

  • Reception
  • Patient registry
  • Outpatient (OPD)
  • Emergency

Inpatient care

Admission through to the daily running of the wards.

  • Inpatient (IPD)
  • Rooms and beds
  • Intensive care (ICU)
  • Nursing

Clinical care

The consulting room, the theatre list and the way out.

  • Clinical (doctors)
  • Physiotherapy
  • Operating theatre
  • Discharge planning

Diagnostics and pharmacy

Investigations and medicines, ordered from the encounter itself.

  • Laboratory
  • Radiology
  • Pharmacy

Billing and revenue

The cashier desk, the books behind it, and what insurers owe you.

  • Billing
  • Accounts
  • Insurance claims
  • Subscription plans

Facility services

The work that keeps the building and its equipment running.

  • Operations
  • Housekeeping
  • Biomedical engineering
  • Mortuary

Administration

The controls that keep the organisation and its people in order.

  • Human resources
  • Communications
  • Integrations
  • Reporting and analytics
  • Settings, roles and permissions
  • Tenant and facility setup

Day to day

How a patient moves through HOSSPI

Each step hands its record to the next, so nothing is entered twice and nothing is lost between departments.

  1. Outpatient visit

    Arrival, registration, queue, triage and consultation, with orders and billing raised as the visit happens.

  2. Emergency arrival

    Urgent presentation triaged and treated straight away, with registration and billing catching up behind the care.

  3. Admission and ward stay

    Admission, ward allocation, nursing observations and daily clinical review, all on one running record.

  4. Intensive care

    Critical care admission with close monitoring and the clinical detail that level of care demands.

  5. Surgery

    Scheduling, the procedure record, and recovery notes handed back to the ward team.

  6. Laboratory testing

    Order raised in the consultation, specimen tracked through the lab, result returned to the chart.

  7. Imaging

    Request, scan acquisition and the radiologist’s interpretation, filed against the patient.

  8. Prescribing and dispensing

    Prescription written in the encounter, dispensed at the pharmacy, stock and billing updated together.

  9. Discharge

    Discharge planning, paperwork and final settlement before the patient leaves.

Your team

What each member of staff can do

Staff are given a role when their account is created, and that role decides which parts of the system they reach.

Doctors
Consultations, ward rounds, intensive care and theatre, with laboratory, imaging and prescriptions ordered from the patient encounter.
Nurses
Nursing care, triage and ward duties for their assigned wards, with observations recorded against the patient record.
Reception staff
Registering patients, managing the outpatient queue, and viewing what a visit has been billed.
Pharmacists
Dispensing, stock control and pharmacy reporting.
Laboratory staff
Specimens, test workflow and results, including walk-in requests.
Radiographers and radiologists
Performing scans and writing the interpretations that return to the patient chart.
Finance staff
Invoices, collections, journals, ledgers, period close and insurance claims.
HR staff
Staff administration and managing user accounts, roles and permissions for the facility.
Operations and housekeeping
Facility tasks, cleaning schedules and the day-to-day running of the building.
Biomedical engineers
Equipment registers, servicing and maintenance history across the facility.
Ward, ICU and theatre managers
Running their own unit: beds, staffing and the cases in front of them.
Administrators
Facility, organisation and platform level control, each with reporting across their own scope.
Patients
Their own records only.

Twenty-five staff roles are ready to use on day one, and you can define your own if your facility works differently.

Packages

Choosing a package

Your package decides which areas of the system your facility can open. You can change it as you grow.

  • Free

    Register patients and get started at no cost.

    • Patient registry and consent
    • Staff sign-in, roles and permissions

  • Basic

    Everything a busy outpatient clinic needs.

    • Everything in Free
    • Outpatient clinics and queues
    • Consultations and vitals
    • Inpatient wards and beds
    • Pharmacy dispensing
    • Billing, payments and accounts
    • Communications
  • Most complete

    Advanced

    Add diagnostics, insurance and rehabilitation.

    • Everything in Basic
    • Laboratory workflows
    • Radiology workflows
    • Insurance claims
    • Physiotherapy and rehabilitation
    • Extra storage

  • Pro

    For hospitals running critical care, surgery and their own estate.

    • Everything in Advanced
    • Intensive care
    • Operating theatre and anaesthesia
    • Human resources and rosters
    • Facilities, housekeeping and maintenance
    • Biomedical engineering
    • Mortuary
    • Integrations and webhooks

  • Custom

    Shaped around how your organisation works.

    • Tailored to your facilities
    • Agreed scope and limits
    • Direct support arrangement

Reporting is included with every package. Move between packages as your facility grows; your data stays where it is.

Coming next

Not available yet

These areas are planned for future releases, so you can plan around them.

  • Dental
  • Hospital-wide inventory and procurement
  • Advanced analytics
  • Compliance and audit pack

Questions

Frequently asked

What do we need to run HOSSPI?

A browser is enough to get started. There are also native apps for Android, iOS, Windows, macOS and Linux, so staff can work on whatever hardware you already have.

Can we try it before committing?

Yes. The Free package lets you register patients and explore the system at no cost, and sample data is available so you can walk through the workflows without touching real records.

What happens when we outgrow our package?

Move up a package and the additional areas become available to your staff immediately. Your existing records stay exactly where they are.

We run more than one facility. Is that supported?

Yes. Each facility keeps its own staff, books and reporting, while your head office sees the organisation as a whole.

How do we control who sees patient information?

Access is granted by role and can be narrowed to individual actions. Staff only reach the areas their work requires, and activity is recorded in an audit trail.

How do we get help?

Get in touch through the contact page and our team will walk you through setup, training and any questions about fitting HOSSPI to your facility.